Frequently asked questions

The FAQ will guide you through the most common questions and their answers. Have some other question? Leave us a message.

So how does it really work?

We scrape directly from the marketplaces and webshops. You can use our web app to scrape prices from marketplaces. Or you can request for your data directly in our API. Our API supports 750+ webshops and marketplaces.

What types of API endpoints are there?

We have three different API endpoints: page endpoint (URL of product detail pages), product endpoint (EAN or ASIN based) and search endpoint (keyword based). The API response is in JSON.

Can I scrape any product detail page from any webshop?

The page endpoint scrapes product detail pages and returns data like the description, category, product images, availability, brand, price and more. We support 95% of all webshops.

Does the price tracker scrape data periodically?

You can use price trackers in our web app. According to your schedule the price tracker updates the data. Scrape price data every minute, hour, week or day from the marketplaces. A live CSV file gets updated every time new data comes in.

What happens when a CAPTCHA or 403 error (forbidden) occurs in the page endpoint?

The website probably uses specific software to make scraping life hard. You can always contact us for a specific endpoint for your website.

What happens if I run out of credits before the end of my current month?

No problem. If you temporarily need more credits, you can upgrade in the Hobby and Startup plan. You will be able to downgrade it later whenever you want. Or you can buy additional 500k credits for €45,- in the Business plan.

Can I cancel my plan any time?

Cancelling is easy and can be done without giving a reason. It can be done in less than 30 seconds from your dashboard.

Will you support other marketplaces and webshops too?

Send us a message if your webshop is not supported yet.

What can you do with the page endpoint?

The page endpoint allows you to scrape availability and pricing information from product detail page URLs, scrape the full contents of a webshop when used in combination with a sitemap, and scrape content and images from product detail page URLs.

How can I use the data scraped with ShoppingScraper?

There are a number of ways that you can use the data scraped from Google Shopping with ShoppingScraper. Some possible uses include: analyzing market trends and consumer behavior, setting competitive pricing for your products, identifying new opportunities for product sourcing or partnership and monitoring the performance of your own products and competitors' products on Google Shopping

How does ShoppingScraper reduce the risk of getting blocked by captchas and other security measures?

ShoppingScraper is designed to bypass captchas and other security measures that are put in place to prevent automated scraping. This means that you are less likely to encounter disruptions or obstacles while using ShoppingScraper to gather data, compared to attempting to scrape data yourself.

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